Process
From first message
to a tended site.
Eleven small steps. None of them are surprises. If anything on this page isn’t clear, that’s on me — tell me and I’ll fix the wording.
- 01
You read the site
Whenever you like
Services, pricing, journal, about. Everything I charge for and most of how I work is here in plain words. Nothing locked behind a call.
- 02
You send a message
Two minutes
The contact form, or an email if you prefer. Tell me what you're trying to build and who it's for. Rough is fine. I read every one myself.
- 03
I write back
Within two business days
A real reply from me — not a form. Either a ballpark range and what a firm quote would need, or a suggestion that we get on a short call first.
- 04
A short call, if it helps
30 minutes, free
No pitch, no upsell. We talk through the project, the people it serves, and what success looks like. If we're not a fit, I'll say so and point you somewhere better.
- 05
A written quote
Within 24 hours of the call
A fixed price, what's included, what isn't, the timeline, and the payment shape. Straightforward tweaks may be quoted on the call itself.
- 06
You say yes
When you're ready
A simple agreement covers scope, timeline, ownership of the work, and the content warranty (you confirm you own or have rights to what you give me). Payment shape follows the size of the project: smaller builds (First Light, Translate) are 50% to start and 50% at launch; apps and ministry builds are 60% to start and 40% at launch — the larger deposit covers discovery and build work before the first draft; larger builds over $6,000 split 50% down, 25% at the midpoint milestone, and 25% at launch.
- 07
The kit arrives
Before we start
Logo, brand colors if you have them, photography, written content, domain access, and any points of integration. I send a short checklist so nothing gets missed.
- 08
I build
Two to six weeks, typically
You see progress on a private preview link. Two rounds of revisions are built into every project. I write copy with you, not at you.
- 09
We launch
A single afternoon
Domain, hosting, analytics, and a short walkthrough so you know how to update what you need to. Final payment is due at launch.
- 10
Care begins, if you want it
First month, 50% off
Every build includes the first month of any care plan at 50% off — enough to feel the rhythm before committing. After that you can stay on a Tend plan, pause it, or leave entirely. The site is yours either way.
- 11
We keep the lamp lit
As long as it serves you
Quarterly check-ins, security updates, small content changes, and the occasional new section. I only tend sites I built myself.
A few honest notes
- I only tend sites I built. If you have an existing site by someone else and want ongoing care, I can rebuild it first — then tend it like any other Lampkeeper project.
- Tend plans are month-to-month. If you pause and later ask for a fix or update, you pay for that month based on the work done. No back-pay, no contracts that outlast the value.
- The work is yours. Code, copy, design files — all of it transfers to you at launch. If you ever leave, you leave with everything.
- Content you don’t own, I won’t use. See the terms for the short version.