FAQ
The questions
I hear most.
Plain answers to what comes up before, during, and after a project. If something you were going to ask isn’t here, send a note and I’ll add it.
What Lampkeeper Studio does, in plain words: church website design, nonprofit website design, focused web apps, and ministry web tools — then keeps them lit with four simple care plans. Built for churches, nonprofits, faith-rooted projects, and solo founders.
Getting started
Before we begin
Do I have to book a call to get a price?
No. If you'd rather just get numbers, say so in the intake note and I'll write back with a ballpark range and what a fixed quote would need. Calls are for projects where the scope is still being shaped.
How does the quote process work?
For anything bigger than a small tweak, the quote comes after the call — usually within 24 hours, by email. It's a short written proposal: scope, price, timeline, and a Stripe link for the deposit. For straightforward tweaks (a copy change, a small fix, a one-page swap), I'll often quote on the call or in the same thread so you're not waiting on a number you already have.
I don't have my copy written yet. Is that a problem?
Not at all — that's what Translate is for. Bring sermon notes, a Google Doc, voice memos, a half-finished About page. We'll shape it together. You don't need to arrive with finished words.
What do you need from me to start?
A signed agreement, a deposit, and a single point of contact on your side who can answer questions and approve drafts. The contract comes first — the deposit invoice follows once it’s signed. Everything else — copy, photos, brand bits — we gather as we go. I’ll send a short checklist after the kickoff call.
Can you add online giving, event registration, or a member portal?
Yes — giving integrations, event registration, and member areas can all be added to a Build, quoted based on which platform you’re already using or want to use. Mention it in your intake note and I’ll scope it into the proposal.
Do you work with churches on sermon publishing and content?
Yes — sermon publishing, transcripts, summaries, devotionals, discussion guides, and a full AI Ministry Content Suite that turns one sermon into ten pieces of ready-to-send content. It all lives under the Ministry tier on the Services page.
Money & timing
Payment and pace
How do payments work?
For smaller projects (First Light, Translate): 50% to start, 50% at launch. For apps and ministry builds: 60% to start, 40% at launch — the larger deposit covers discovery and build work before the first draft. For larger builds over $6,000: 50% down, then 25% at the project midpoint and 25% at launch. Care plans are billed monthly, with quarterly (5% off) and annual (one month free) options. Once scope is agreed, I send a Stripe invoice — pay by card, no account needed.
How long does a project take?
First Light: two to three weeks. Translate: two to four, depending on how much there is to read. Build: four to six weeks for a standard five-page site. I take one or two projects at a time so yours actually gets attention.
What if I just want one small thing fixed?
Send a note describing it — small one-offs are usually $150–$400 depending on scope, quoted in the same thread. If it turns into a recurring rhythm, Pilot Light is cheaper.
After launch
Ownership and care
Will I be able to edit the site myself?
Yes — for content. You can update text, swap photos, upload blog or article posts, and add to photo albums without calling me. At project completion, we walk through the finished site together on a recorded call — yours to keep and refer back to. You’ll know where everything lives. Adding new pages or changing layout is my job — that’s what a care plan is for.
Who owns the site when we're done?
You do. Domain, hosting, content, code — all yours, in your accounts. I'll never hold a site hostage. If you ever want to leave, I hand you the keys cleanly.
Most clients stay on a care plan after launch — managed hosting means they never have to think about the technical side. I handle it. If you’d rather hold the keys yourself, a full code transfer is available for a one-time $600 fee. That includes the full codebase, hosting setup, and a recorded project walkthrough. After transfer, all maintenance, updates, and management are fully your responsibility — no warranty or care plan applies.Who manages the site after it's built?
Candace Walton does — that’s what the care plan is for. Hosting, security updates, content edits, small fixes, quarterly improvements. At launch we walk through the site together on a recorded call so you know what you can update yourself — text, photos, blog posts, photo gallery. Everything structural stays with me. You never need to call a developer or log into a server.
What happens if I pause a care plan and later need a fix?
No problem — cancel anytime, and come back when you need to. When you do, you have two options: restart the plan (billed for that month, work happens inside the included hours) or pay as a one-off at my standard rate for the time the fix actually takes. Either way, you're only paying for the month the work happens in — not the months you were away.
Will you tend a site you didn't build?
Honestly, no. I only take on care work for sites I built myself. It's the only way I can promise the work will be quick, clean, and actually fix the thing. If you have an existing site that's giving you trouble, send the URL — if a fresh build makes more sense than ongoing patching, I'll say so.
The same policy applies to apps: I only tend apps I built — standalone or bundled with a site — same logic as the site policy above.What if I want to take full ownership of the code?
You already own your content and domain. If you’d like the full codebase to manage independently — hosting, updates, everything — a one-time $600 transfer covers the export, hosting setup, and a recorded project walkthrough. After that, all maintenance and management are fully your responsibility. Most clients find a care plan simpler, but the option is always there.
What happens if something happens to you?
Lampkeeper Studio is a small practice, and I take that responsibility seriously. All client code lives in your own GitHub repository from day one — it’s never locked away. In the event I’m ever unable to continue supporting your site, you retain full ownership of your domain, content, and code, and can transfer hosting and management to a developer of your choice at no cost to you. I also maintain documentation for every project so a transition, if ever needed, is as smooth as possible.
The small print
Fit, revisions, and SEO
What if I'm not happy with the first round?
Built into every project: two rounds of revisions, plus a 30-day warranty after launch for anything that doesn’t sit right. Most of the time, the second round lands it. If we need more than two rounds, additional revisions are billed at $115/hr — quoted before anything starts so there are no surprises. If we’re genuinely a bad fit and you’d rather stop than push through revisions, that’s okay — we part kindly, no drama. In that case the 50% deposit isn’t refunded: by the time you’ve seen a first round, the discovery, planning, and design work that deposit covers is already done. You keep the unspent half of the project fee; I keep the work. (Industry standard would actually let me charge a cancellation fee on top of the deposit — I don’t.) If something on my end clearly missed the brief, I’ll make it right.
Do you do SEO?
Sites are built clean — fast pages, semantic structure, proper metadata, sitemap, and mobile-first by default. That's the foundation SEO actually rewards. Ongoing keyword work and content strategy lives inside Steady Flame and Full Tend.
Can you redesign or fix a site I already have?
I don’t take on fixes to existing sites — too often the bones are working against us and patching just buys time. What I can do is build you something new, either fresh or close in spirit to what you already have. Send the URL and tell me what’s working and what isn’t, and I’ll come back with a Build proposal. (Ongoing Tend is reserved for sites I’ve built myself — see above.)
Will your name appear on my site?
Yes — a single quiet line in the footer: “Built by Lampkeeper Studio,” linking back to my site. No logo, no banner, no tracking. It’s standard practice for studios and it’s how most of my work finds its next home. If you’d rather it not be there, you can buy it off for a one-time $250 fee — just say so before launch. I’ll also ask before posting your launch on my own channels or portfolio.
Can you build a small app or tool for my organization?
Yes — small, focused web apps are now part of what I build: intake forms with logic, booking flows, dashboards, member tools, sermon managers. These are scoped individually after a short call. See the Apps section on the Services page, or describe what you need in a note.
What if another developer makes changes to my site?
Your site is yours — you can do what you like with it. But if changes made by another developer need correcting, that work is billed at $115/hr after a quick review. The 30-day launch warranty doesn’t cover third-party modifications.